The word "No" is an absolute that no successful sales person accepts as anything but a temporary hurdle to be overcome.
2) Give value first!
Value is a concept like love there is no definite meaning. Many words and actions express it and that applies the same for value. But the rule to delivering customer value is straight forward: First, Give Value. Then, Get Value. In doubt? Let somebody try something tasty, and they’ll come back for more.
3) Treat all customers like family through communication!
Ask plenty of questions and listen to the answers! Asking questions will educate you as to customer needs and show your concern for their needs. Listening is the great educator.
4) Thou shall not lie! Always tell the truth!
Never intentionally exaggerate or lie to a customer. Err to the conservative and don't guess. If you don't know whether a product can meet the customer's needs...say so, then dig into all the details until you know the correct answer. Particularly in the early stages of building strong relationships, one bad decision can jeopardize a relationship forever.
5) Prospect, Prospect, Prospect!
Fact: The only thing that is worse than one is none! Generating qualified leads is the lifeblood of any great sales person. Digging, research and networking produce entree to new clients. Again better one prospect than none!
6) Keep a positive and have passion for selling and your product!
Passion cannot be faked. It is not possible to be a success in sales without conviction that the product being sold is beneficial, important.
7) Practice, Practice, Practice!
Preparation before the meeting leads to more and larger sales! Know everything possible about the customer, the industry, trends, competition, and newest technology and pricing before the sales meeting. Using customers, a friend, video or a mirror practice the presentation of a product until it is hard wired to your being thus perfecting your confidence.
8) Under-promise and Over-deliver!
If you give to others without measuring, you get repaid without ever asking for it.
9) Never make an excuse for your price!
Selling price is usually not selling, but buying business. Great salesmen know the competition and tout their products superior benefits. Do not sell low price, ever Offer a Price Cut Unless No other Choice!
10) Keep the faith and work smart! Hard Work makes for Sales Luck!
You might not be smarter than the competition, but you can outwork and out hustle them. Harder working sales persons are often lucky, as well.
You might not be smarter than the competition, but you can outwork and out hustle them. Harder working sales persons are often lucky, as well.
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